Our Services

Consultation Explained

Our Services

Consultations Explained

Pendant consultation

Time of consultation: max 45mins

There are many options to choose from when selecting a pendant or necklace. Whether for yourself or as a gift for a loved one there are different elements to consider; what is the purpose of the piece, is it for everyday wear, the skin-tone of the wearer and much more.

We are happy to share our experience and advice to help you along the way.

 

Pendant consultation

Time of consultation: max 45mins

There are many options to choose from when selecting a pendant or necklace. Whether for yourself or as a gift for a loved one there are different elements to consider; what is the purpose of the piece, is it for everyday wear, the skin-tone of the wearer and much more.

We are happy to share our experience and advice to help you along the way.

 

Wedding band consultation

Time of consultation: max 45mins

Your wedding band is the ring you intend to wear every day for the rest of your life, so it’s crucial to get it right.

There is much to consider when choosing your wedding ring:

  • What style would suit you best?
  • Do you include diamonds or other precious stones?
  • Do you need one specially made to sit properly with your engagement ring?

Expert advice will help you answer these and any other questions you may have. That help will be available from our experts.

We will advise on all the best options for a wedding ring, based on your personal preferences, the engagement ring you’re already wearing and your budget.

 

Wedding band consultation

Time of consultation: max 45mins

Your wedding band is the ring you intend to wear every day for the rest of your life, so it’s crucial to get it right.

There is much to consider when choosing your wedding ring:

  • What style would suit you best?
  • Do you include diamonds or other precious stones?
  • Do you need one specially made to sit properly with your engagement ring?

Expert advice will help you answer these and any other questions you may have. That help will be available from our experts.

We will advise on all the best options for a wedding ring, based on your personal preferences, the engagement ring you’re already wearing and your budget.

 

Engagement ring consultation and Dress ring consultation

Time of consultation: max 1 hour

The purchase of an engagement ring is incredibly exciting. It is marking a special and important event in your life and we believe the buying experience should also be an enjoyable part of that occasion.

We offer a distinctive selection of engagement rings from classic diamonds to unique gemstones, we are known the world over for our unusual stone selections- each one carefully selected for it’s high quality to admire for years to come.

There is so much to consider when buying your perfect ring:

  • What style
  • What precious stone
  • How to pick your perfect diamond

There is so much to know about buying diamonds and we know it can seem daunting. At Rudolf Heltzel we have the experience and we are delighted to share that knowledge with you to help identify the stone that is right for you. You can rest assured that when you buy your Diamond engagement ring from Rudolf Heltzel you can trust us to source the best diamonds.

 

Engagement ring consultation and Dress ring consultation

Time of consultation: max 1 hour

The purchase of an engagement ring is incredibly exciting. It is marking a special and important event in your life and we believe the buying experience should also be an enjoyable part of that occasion.

We offer a distinctive selection of engagement rings from classic diamonds to unique gemstones, we are known the world over for our unusual stone selections- each one carefully selected for it’s high quality to admire for years to come.

There is so much to consider when buying your perfect ring:

  • What style
  • What precious stone
  • How to pick your perfect diamond

There is so much to know about buying diamonds and we know it can seem daunting. At Rudolf Heltzel we have the experience and we are delighted to share that knowledge with you to help identify the stone that is right for you. You can rest assured that when you buy your Diamond engagement ring from Rudolf Heltzel you can trust us to source the best diamonds.

 

Gifting Assistance

Time of consultation: max 45mins

If you are looking for the perfect gift for someone special or to mark your own moment we have a distinctive selection of gifts for every occasion. If you need some assistance picking out the perfect gift, our experts would be happy to help you with the best choice for you

 

Gifting Assistance

Time of consultation: max 45mins

If you are looking for the perfect gift for someone special or to mark your own moment we have a distinctive selection of gifts for every occasion. If you need some assistance picking out the perfect gift, our experts would be happy to help you with the best choice for you

 

Jewellery Maintenance

Time of consultation: max 20mins

Although we are very proud about the durability of our pieces sometimes accidents happen and at Rudolf Heltzel we are dedicated to helping you preserve all of the special memories associated with your cherished jewellery.

If your Rudolf Heltzel piece needs any kind of repair you can visit our studio and we can offer you a consultation about  the possibilities of repairing your piece.

 

Jewellery Cleaning

Time of consultation: max 20mins

Your jewellery pieces are part of your life and are made to be worn regularly. We like our designs to always look their best so you can enjoy them every day and give you the feeling that they have been purchased recently.

So if you need a cleaning or polishing jewellery service you can visit our shop.

Carried out in our studio by an expert this service includes the following;

  • Diagnosis, our experts take time to examine your piece so to identify the necessary work that has to be done.
  • Buffing and  polishing involves restoring your creation’s original shine and  eliminating any scratches on the surface of the piece.
  • Cleaning in an ultrasonic tank containing warm soapy water
  • And as a final step a technical and aesthetic inspection performed in accordance with our quality criteria.

 

Jewellery Cleaning

Time of consultation: max 20mins

Your jewellery pieces are part of your life and are made to be worn regularly. We like our designs to always look their best so you can enjoy them every day and give you the feeling that they have been purchased recently.

So if you need a cleaning or polishing jewellery service you can visit our shop.

Carried out in our studio by an expert this service includes the following;

  • Diagnosis, our experts take time to examine your piece so to identify the necessary work that has to be done.
  • Buffing and  polishing involves restoring your creation’s original shine and  eliminating any scratches on the surface of the piece.
  • Cleaning in an ultrasonic tank containing warm soapy water
  • And as a final step a technical and aesthetic inspection performed in accordance with our quality criteria.

 

Jewellery resizing service

Time of consultation: max 15mins

Performed mainly on rings but also on bracelets, this service consists of increasing or reducing the size of the item as much as possible without affecting its aesthetic or design.

Our Jewellers take time to examine your creation, so as to identify the work to be carried out.

We will suggest the most suitable method for adjusting the size of your jewellery creation, depending on the design.

Carried out by our specialist goldsmith, this customised service includes diagnosis, re-sizing, polishing and cleaning of the piece.

Polishing requires significant expertise in order to avoid distorting your creation’s original form. Our goldsmiths rigorously follow multiple steps to produce the final gleaming result. This service is always undertaken with respect to the original technical and aesthetic specifications of the piece.