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Return policy

Every piece we create is made with passion, pride and will not leave the workshop until we are 100% satisfied with the result. This is the reason why we also want our clients to feel satisfied and love their pieces.

In case you want to return your Rudolf Heltzel piece you can visit our shop, send us an email at or give a call at T: +353 (0)56 7721497 .

The options you have when returning a Rudolf Heltzel piece are the following:

  • Exchange with another Rudolf Heltzel piece
  • Offer you a credit note for your purchase

Unfortunately we are unable to offer money back.

If you need any further information please email us at .